*Spoken Business English Courses*

TOPICS COVERED INCLUDE:

• Business introductions: meeting new people, greetings, informal and formal conversations, making the right impression...

• Telephoning: taking messages, getting information from clients, clarifying information, reducing confusion...

• Company information: talking about your company profile, product ranges, organisation charts, current activities...

• Exchanging information: giving detailed descriptions, creating interest, explaining what you need, sizes and dimensions...

• Reporting on projects: company background, reporting on work projects...

• Socialising: business lunches, offering help, showing interest, talking about routines...

• Business meetings: putting forward ideas, recommending action, asking for opinions, making suggestions...

• Problem solving: dealing with problems, handling difficult questions, justifying decisions, problem solving...

• Making arrangements: arranging meetings, talking about the time, fixing a time, making appointments, future possibilities...

• Anything else you'd like to know, but were too afraid to ask!

http://www.hrmagazine.com.hk/ExcelNewSite/index.php?option=com_content&view=article&id=67&Itemid=127