詳情內容
Spyder is a web based advance CRM system, designed and developed keeping in mind the unique requirements of complex contact management needs of financial institutions.
The unique feature of Spyder is the ability to track who in the client base is interested in what products and ensure that service coverage and communications are aligned with those interests. Using this unique feature, it provides mechanisms to target clients based on their interests and generates alarms when misalignment occurs. Further, Spyder consolidates ALL interactions with clients (email, meetings, product distribution notes etc) and summarizes these interactions from both the client perspective and the internal staff perspective.
In form of query reports such as "who in our client base would be interested in the following product and is based in a given location" is provided. Spyder excels in operational planning - execution of targeted mass mailing, road show coordination, tracking of who has received literature on a given product.
Spyder is designed from the ground up to understand the nature of products in the corporate financial services industry. Spyder makes sure that products are presented to the right customer, which helps in obtaining and maintaining a superior relationship with the customer.
Product Office
Geodesic (Hong Kong) Limited.
3/F, Well View Commercial Building
10 Morrison Street,
Sheung Wan,Hong Kong.
Phone:
+852- 2815- 5667
Fax:
+852- 2872- 0115
