Always Trusted, Always Ahead
Because the hotel business, in the ultimate analysis, is not just about fancy hardware but rather, a uniquely human enterprise, at Hotel Nikko Hongkong we place a premium on the personal touch, on 'service with heart'. It's an extraordinary service ethos that stems from Hotel Nikko's Japanese heritage, with its emphasis on sincerity, generosity and self-motivated hospitality.
Thus, reflecting our respect for the cultures we most frequently encounter, the majority of our personnel are proficient in English, Cantonese, Mandarin and Japanese. Regular training and workshops ensure our staff's language and service skills are continually honed to deliver a first-rate experience for all our guests, no matter which part of the world they are from.
At the heart of the Nikko experience are our 463 elegantly appointed rooms and suites, many with views of Victoria Harbour that are simply unmatched elsewhere. Each is a private sanctuary that combines all the functionality and amenities a visitor-on-the-go could ever require, with the look and feel of a chic and modern home. Indeed, our rooms are custom-designed to meet the needs and preferences of all our guests, including the physically challenged.
Electronically controlled curtains, an LCD TV (in selected rooms), 24/7 in-room broadband internet access, a well-stocked mini bar, in-room tea/coffee-making facilities, 24-hour room service and an in-room safety deposit box large enough to store a laptop and are just some of the touches that make the Nikko guestroom a self-contained home-away-from-home.
The hotel also has a well-defined no-smoking policy, laid down in line with the Hong Kong Government's newly amended Smoking (Public Health) Ordinance (Cap. 371). With due concern for the health and welfare of all the hotel's guests, visitors and staff, smoking is prohibited in all guestroom corridors, lift lobbies, restrooms, restaurants and bars, as well as the Japanese garden on the 4/F of the hotel. Smokers may, however, still light up in the privacy of their guestroom - except of course on dedicated No-Smoking Floors - and in the driveway at the main entrance of the hotel.
In-room conveniences
Communications
- Broadband connection
- Internet on TV
- Personalised voice mail
- International direct dialing
- Telephone in bathroom
Creature comforts
- Larger than conventional-sized rooms
- Extra-large writing desk
- Luxurious goose down mattress, pillows and duvet
- Bedside electronic console for lights, curtains and air-conditioning
- Bathtub plus shower cubicle in selected rooms
- Marble bathroom
Entertainment
- LCD TV with a wide selection of international satellite-TV channels including CNN, ESPN and NHK
- Complimentary daily newspaper and magazines
- In-house movie-on-demand channel
Other amenities
- Coffee/tea-making facilities
- Fully stocked mini bar and refrigerator
- Fine toiletries and bathroom linen
- Hair dryer
- 110V socket for Japanese plug (two identical and parallel flat pins)
- Shaving mirror
- Soft towelette slippers
- Electronic safety box
- Trousers Press (Nikko Floor)
