Business Web Hosting: Business Opportunity & Hosting Industry
For a dream web hosting company, one should adopt two tested and wrathful rules as mentioned below:
1.) The prime aspect of the user should be on offering high-quality services in a two-tiered pricing schedule.
2.) The user should know about the importance of an automated infrastructure for development of self-sufficient customers. In the case of marketing, it is very important for the user to increase the chances of accurate opportunities.
The facility of automation will not only enhance the self-sufficiency of the client but also will reduce the expenses of the user to a low level. For the purpose of giving level best services, the prime thing which user requires is at least the following processes to be automated:
1.) Order forms (in case of new customer account set up or existing customer updates),
2.) Billing system,
3.) Administration system,
4.) End-user control panel, and
5.) Technical support interface.
Order Forms:
It is mandatory that the front end of user’s order form should provide a minimum of the four key functional aspects given below:
a.) It should ensure the information of domain for registration purposes,
b.) It should legalize entered results,
c.) It should provide the facility to process the customer's credit card or else provide creation of an invoice,
d.) It should register customer's information into billing database for the future prospects.
It is must that the backend of the order form must process the domain registration, in case it is required by the customer and should generate the Web hosting account.
Administration System
One should know that the administration system is quite an essential factor in the purpose of managing ordered accounts. The user might require manually adding or eliminating several new domains, change passwords, etc.
End-User Control Panel
If one wants his/her customer should manage his/her account, then an end-user control panel is necessary. At the end, the customers should be in the condition where they can set up their own e-mail accounts, view Website statistics and can manage files etc.
Billing System
Another very important thing is the presence of automated billing system. The billing system should not only perform the functions like making e-mail invoices, charging credit cards, suspend overdue accounts etc, but should also enable user to issue credit or discounts as per requirement.
Technical Support Interface
There is a wrong opinion that technical support interface is merely a system that generates trouble rather it is an effective tech-support interface that automatically generates an FAQ-interface that customers can look out for before submitting trouble tickets. The advantage of these interfaces is that they can reduce technical support requests by a factor of 10.
Not only that, the company with which the user go with offers the option of taking care of technical support on his/her behalf but branded with user’s brand. Thus one can concentrate his/her potential on other parts of his/her business which requires greater attention.
How to maximize good marketing opportunities
If one knows about what platform to use, what packages to offer and set up a tiered pricing schedule and automated systems. So now how one does maximizes good marketing opportunities through new hosting service?About Author
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