Delivery Information
We are pleased to offer our customers same day delivery on orders placed as late as 8:00 a.m. (Hong Kong Time) on a regular business day. During the Peak Season, (Valentine's day, Christmas etc.) orders should be made two days before to ensure your orders are delivered on time for these important days.
Special arrangement can be made to deliver on Sunday and on public holidays provided that orders should be placed three days before delivery.
For delivery charges, please refer to the following:-
|
Location |
Price |
Delivery Charges |
|
|
|
|
| Hong Kong and Kowloon |
Below HK$500 |
HK$50 |
|
|
|
|
Hong Kong and Kowloon |
HK$500 and above |
Free |
|
|
|
|
New Territories |
All prices |
HK$70 |
|
|
|
|
Chek Lap Kok Airport and Outlying Islands |
All prices |
HK$150 |
|
|
|
|
Remark: An additional delivery charge for HK$120.00 will be added in the order for delivery in the evening (7:00 p.m. to 9:00 p.m.) Hong Kong time and such additional charge may not be applied to peak season (X'mas, mother's day, etc....) |
We reserve the right to substitute different flowers due to weather conditions and seasonal availability.
The baskets/containers displayed are available while stock lasts and we reserve the right to substitute different baskets/containers due to run of stocks.
Poor Weather Condition
In the event that typhoon signal No.8 or above, Black Rain Storm warning being hoisted, we may not proceed any order on schedule, we will make arrangement with our customers to re-arrange the delivery time.
Corrections
If you would like to update or information previously provided to us, please send an e-mail with your new information to [email protected].
Contacting Us
You may contact us by:
- writing us at:
Customer Service Department
ALBANY floral & gifts design
Rm 16C, 8/F Sea View Estate Blk B
4-6 Watson Road
North Point, H.K.
- Emailing us at [email protected] (and include your mailing address).
- Calling our customer service at (852) 2882 6608 or fax to us at (852) 2866 8297.
