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Intro
Tech-21 Systems Limited is a system integrator and provider of IT solutions. The company was established in Hong Kong in year 2002 by a group of experienced IT professionals. Our mission is to provide businesses in all industry sectors total turnkey solutions that enable and streamline business operation.
With strong technical expertise and a wealth of experience in serving major corporations and enterprises, Tech-21 is well versed in providing tailor-made solutions to meet your unique system requirements.
As a close business partner with Hewlett-Packard, Tech-21 is uniquely positioned to provide full range of HP products including enterprise server and storage systems, personal systems as well as printing and imaging solutions.
Tech-21 aims at becoming one of the leading solution providers in the Greater China region. To achieve this goal, not only do we constantly look for new products and solutions in the market, but also seek opportunities to partner with leading hardware and software vendors.
To be successful, Tech-21 believes that customer satisfaction is the #1 priority.
With total customer satisfaction as our business philosophy, we are committed to providing the most cost effective IT solutions of the 21![]()
Century along with the best professional services to strengthen your competitive edge.
Mission
To provide businesses in all industry sectors innovative IT solutions that enable and streamline business operation
Vision
To become one of the leading solution providers in the Greater China region by constantly looking for new products and solutions in the global markets
Philosophy
Team Spirit & customer satisfaction
| Professional Service |
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With years of experience in system integration, Tech-21 understands the importance of professional services to the success of every IT project. To ensure total customer satisfaction, our service offerings are devised around the system life cycle: Analysis, planning, design, implementation, maintenance and support. |
| System Implementation Service |
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Scope - Project plan, schedule and management
- Hardware installation, firmware update and driver update
- Software installation and configuration
- System acceptance test
- System orientation and skill transfer
- Documentation
Customer Benefits - Professional advices and proven methodologies
- Shortening the required time for implementation
- Saving time and effort, thus allowing customer to focus on core business
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| Technical Support Service |
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Scope - Phone and onsite service in critical situations
- Diagnostics, trouble-shooting and recovery
- Escalation of problems to respective vendors if necessary
- Recommendation of resolutions or work-around solutions
- Best effort to resolve problems
- Hardware spare parts to be provided by respective vendors Incident summary report, problem management & status tracking
Customer Benefits - Providing on-going support after implementation
- A team of professional fire fighters
- Recommended recovery & preventive action
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| Hardware Maintenance Service |
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Scope - Providing spare parts and onsite service for servers and storage systems
Customer Benefits - Extending system life time, thus improving return on investment
- More time for preparing system upgrade or migration
- Obsolete systems and equipment are covered
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| Outsourcing Service |
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Scope - Providing human resources on a secondment basis for an agreed scope of works and service period
Customer Benefits - Saving time and effort spent in hiring process
- Reduce employment overhead
- Increase operational flexibility and free up capital
- Freeing up resources to focus on the core business
Service Type - Operating system administrators, database administrators, project managers
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| Refurbished Equipment and Rental Services |
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Scope - Providing refurbished systems at affordable price on a long-term or short-term period Customer
Benefits - Obtaining proven and stable systems at affordable price
- Reliable source of spare parts for important systems
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| Contact Us |
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Tech-21 Systems Limited 科技21系統有限公司
Address (Please refer to the map at bottom): Unit 1203, Nanyang Plaza, 57 Hung To Road, Kwun Tong, Kowloon, Hong Kong. 香港九龍觀塘鴻圖道57號南洋廣場1203室 Sales Enquiry: Tel: (852) 3106-5109
Fax: (852) 3106-5106
Email: [email protected] Technical Support: Tel: (852) 3106-5109 Fax: (852) 3106-5106 Email: [email protected] Technical Hotline for Contract Customer: Tel: (852) 3106-5109 Fax: (852) 3106-5106 Email: [email protected] Hosting Service Support: Tel: (852) 3106-5120 Fax: (852) 3106-5106 Email: [email protected] Logistic and Admin Support: Tel: (852) 3106-5109
Fax: (852) 3106-5106
Email: [email protected] |
