Manchester Training & Consultancy Institute
Our Mission
MTCI is committed to the promotion of business excellence through continual enhancement of business and management practices. Assisting companies to cultivate a corporate culture based on mutual trust and cooperation is our most valued goal.
Our Business
Founded in 2001, MTCI is a professional training and consultancy service provider in the areas of business and management. We adopt an EQ-based approach to our training programmes (see Introduction to EQ). Tailored to the needs of our clients, we specialize in the areas of leadership and supervisory skills, communications, customer relations management and human resources management.
Moreover, we also specialize in HR-related ordinances training as well as the provision of HR consultancy services to different firms with a view to enhancing their HR system in order to raise their employee motivation and productivity.
Our Philosophy
We firmly believe that people is a firm's most valuable asset. Successful companies all have one thing in common. They are able to motivate their staff and unleash their inner potentials. Outstanding performance is therefore not an exception, but the norm for these companies. A dynamic working environment that encourages individual initiatives and values teamwork is therefore essential for the long term growth and development of business organizations.
The top management holds the key to underpinning the formation and growth of EQ-based organizations that can REALLY work!!
Management & HR Consultancy
1. Organizational Development
Strategic Planning
Goal Setting
Review and Streamlining of Organizational Structure
Culture Change
Conflict Resolution
Leadership Development
Talent Management
Change Management
Succession Planning
2. HR Planning and Policies
HR Policy Planning and Implementation
HR Manual and Employee Handbook
Compensation and Benefits
Performance Management and Review
Career Planning and Development
Management Training
We can tailor the following programmes for corporates and have them delivered either at our clients' premises or at our training room:
1. Assertiveness Communication
2. Change Management
3. Leadership and Motivation
4. Mentoring and Delegation
5. Negotiation Skill
7. Presentation Skill
8. Stress Management
9. Time Management
10. Project Management
11. Problem Solving
12. Handling Difficult Employees
Supervisory Training
1. Complaints Handling
2. Effective Communication
3. Customer Service Excellence
4. Supervisory Skills for Improved Staff Performance
Human Resources Training
1. Effective Recruitment and Selection Techniques
2. How to conduct Effective Appraisal Interviews
3. Performance Management
4. Mediation and Counseling Skills
5. HR-Related Ordinances Training
T: 3115-0115
F: 3115-0117
W: http://www.mtci.com.hk
Office & Training Room
Suite B, 10/F Hua Chiao Commercial Centre
678 Nathan Road, Mongkok, Kowloon, Hong Kong.
